Every Nuwear piece is crafted to the highest standards using solid 18K gold and natural gemstones. We stand by our craftsmanship and materials with a one-year warranty from the date of purchase.
This warranty covers manufacturing defects in materials or workmanship under normal use. If your piece requires repair due to such a defect, we will repair or replace it at no cost.
Please note, the warranty does not cover damage resulting from improper care, accidents, wear and tear, or unauthorized modifications.
To request a warranty service, kindly email info@nuwearjewelry.com with your order number, clear photos of the item, and a brief description of the issue. Our team will guide you through the next steps.